Internet

  • 29 May 2020 6:38 PM
    Message # 9001966

    Xplornet seriously degraded performance this year. Anyone have a good solution. Kahshe lake (west side). 

  • 30 May 2020 11:27 AM
    Reply # 9003134 on 9001966
    Anonymous member (Administrator)

    We just got Bell's Wireless Home Internet service installed this week.  So far it is working very well.  We are getting 25 MB down, versus 1.1 MB on the Bell ADSL service it replaced.

    It needs a clear line of site to a Bell cell tower.  Our antenna is pointed at the tower off Kilworthy Road.

    It took a year of repeated contacts with Bell to get them to agree to install it.

    Greig

  • 31 May 2020 8:53 PM
    Reply # 9005781 on 9001966

    I have been trying to get wireless to home from Bell also. Any suggestions or contacts that you could pass along! 

  • 01 Jun 2020 4:29 PM
    Reply # 9007914 on 9001966
    Anonymous member (Administrator)

    I called Bell periodically over a year to inquire (used the number on this page: https://www.bell.ca/bell_internet/products/wireless-home-internet).

    Because our address on Larroger Road didn't show in their database, they said we didn't qualify.  Finally this spring I got someone who said he would check further.  It took a couple of weeks, but he did call back to say we were now qualified.

    Good luck!

  • 07 Jul 2020 12:43 AM
    Reply # 9085235 on 9001966

    As we are on an island, they (Bell) also do not recognize our location in their database. Still working on that.

    Re tower on Kilworthy. Do you have direct line of sight, no trees in the distance blocking ? 

  • 13 Jul 2020 9:52 PM
    Reply # 9100451 on 9001966
    Anonymous member (Administrator)

    I can see the light on the Kilworthy tower at night, but our Bell WHI antenna is not pointing directly at it.  It seems like it is pointed at the tower at Beirers Rd.  There are a lot of trees and land between here and Beiers Rd and it still works well.

    Our antenna is screwed to a tree.  This technology doesn't have the same narrow aperture as satellite, so I can't be sure it is not picking the signal off the Kilworthy tower even though it is not staring directly at it.

Kahshe Lake Ratepayers' Association (1994) Inc. (KLRA)
PO Box 1318, Gravenhurst, ON, Canada, P1P 1V5
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